Carlor Transformation

Carlor Transformation helps companies to take advantage of customer, technology and industry change to improve the performance of their business. At Carlor we are not theorists. We believe in practical approaches that deliver immediate value. We have proven experience in the trenches, implementing innovative ideas and transformational change at leading companies.

Getting transformation right can take your business to a new level and deliver breakthrough improvement. To deliver transformation needs critical thinking, innovative ideas, skilled implementation, deep change management expertise and a resolve to deliver the new without endangering the existing. Carlor brings these skills to your table, and helps you gain breakthrough results for your business.

\ ˌtran(t)s-fər-ˈmā-shən , -fȯr- \

A complete change in the appearance or character of something or someone, especially so that thing or person is improved.

In an organizational context, a process of profound and radical change that orients an organization in a new direction and takes it to an entirely different level of effectiveness.

We Are Expert In

  • Assessing your business and determining what needs to change to maximize your future success.

  • Designing your solution and determining what needs to be done, by whom, and in what order.

  • Leading successful implementation across your enterprise.

  • Ensuring success and knowledge transfer through excellent change management across all your stakeholders.

Carlor helps you develop a detailed transformational roadmap and execute against it.

Our Approach


Garner deep insight into your business and conduct a comprehensive situation assessment.


Identify technologies, programs, processes to take your business to the next level.


Gain stakeholder buy-in and oversee the change from start to finish.


Monitor Key performance indicators, adjusting strategies as needed to ensure results.

About Heather Tulk, President

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I am an accomplished executive with over 20 years’ experience in marketing, sales, customer service and P&L management. I have held Chief Customer Officer, Transformation Officer and Chief Commercial Officer roles in leading Canadian corporations, and I enjoy helping businesses find innovative new ways to help you build deeper relationships with your customers and grow your business.

I am a strategic thinker who is able to quickly evaluate complex issues and develop savvy plans to capitalize on opportunities. A true customer zealot and innovation expert, I am an award-winning leader of Canadian firsts in both consumer and business markets.

I have deep experience in both business-to-consumer and business-to-business settings, and across all phases of the business life-cycle. I would love to learn more about your business and show you how I can help you transform your business, succeed in disruptive times and deepen your customer relationships.